Dreamz Casino Privacy Policy
At Dreamz, we are fully committed to protecting your personal data and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you access and use our services at Dreamz Casino.com. By registering an account or continuing to use our platform, you acknowledge that you have read and understood the practices described in this document. We encourage you to review this policy carefully, as it governs all interactions you have with our online casino, including Dreamz casino games, bonuses, and the Dreamz live casino experience.
Who We Are
Our Dreamz platform is operated by N1 Interactive Ltd, a company licensed and regulated by the Malta Gaming Authority under licence number MGA/B2C/394/2017. We are responsible for processing your personal data as the data controller, and we take that responsibility seriously. If you have any questions about how we handle your information, you can reach us at hey@Dreamz Casino.com. At Dreamz Casino, we are proud to maintain the highest standards of data protection in line with applicable laws and regulations.
What Information We Collect
When you register and interact with our Dreamz online casino, we may collect the following categories of personal data:
- Full name, date of birth, and contact details including email address and phone number
- Government-issued identification documents such as a passport or driving licence, plus a selfie holding the document
- Proof of address, such as a bank statement or utility bill issued within the past 90 days
- Financial information, including payment method details and transaction history
- Source-of-funds documentation where required by our compliance procedures
- Login credentials and account activity data
- Device information, IP address, browser type, and usage data collected through cookies and tracking technologies
- Communications you send to our customer support team
We collect this information directly from you at registration, during identity verification, and throughout your ongoing use of our services. Some data is also gathered automatically through our technical systems when you visit our website.
How We Use Your Information
At Dreamz Casino, we use the personal information we collect for a number of lawful purposes. Our primary uses include:
- Verifying your identity and age — you must be at least 18 years old to use our services
- Processing deposits and withdrawals using your chosen payment methods
- Providing access to Dreamz casino slots, the Dreamz live casino, game shows, sportsbook, and all other features on our platform
- Administering bonuses, including the Dreamz casino bonus, free spins, cashback promotions, and tournament participation
- Complying with anti-money laundering (AML) and know-your-customer (KYC) obligations under applicable law
- Detecting and preventing fraud, collusion, or any other unlawful activity
- Sending you account-related communications, promotional updates, and responsible gambling notifications
- Improving our website, personalising your experience, and developing new features
- Fulfilling our legal and regulatory obligations to the Malta Gaming Authority and other relevant bodies
Cookies and Tracking Technologies
Our Dreamz website uses cookies and similar tracking tools to enhance your experience on our platform. Cookies are small text files placed on your device that help us recognise returning visitors, analyse site traffic, and serve relevant content. We use both session cookies, which expire when you close your browser, and persistent cookies that remain on your device for a set period.
The types of cookies we use include:
- Essential cookies: Necessary for the site to function properly, including maintaining your session and login status
- Analytics cookies: Help us understand how visitors interact with our platform so we can improve it
- Marketing cookies: Used to deliver relevant promotional content, including information about the Dreamz casino bonus or Dreamz casino no deposit offers where applicable
- Preference cookies: Store your language and regional settings
You may manage or disable cookies through your browser settings at any time. However, please be aware that disabling certain cookies may affect the functionality of our website, including access to the Dreamz casino login and your account features.
Legal Basis for Processing
We process your personal data on the following legal grounds under applicable data protection legislation:
- Contractual necessity: To fulfil our obligations to you as a registered player on our platform
- Legal obligation: To comply with KYC, AML, and gambling regulations imposed by the Malta Gaming Authority
- Legitimate interests: To protect our platform from fraud and to improve our services
- Consent: For marketing communications and non-essential cookies, where we have obtained your explicit agreement
How We Share Your Data
At Dreamz, we do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers where necessary:
- Game developers and software providers who supply Dreamz casino games and live dealer products
- Payment processors handling your deposits and withdrawals
- Identity verification and fraud prevention agencies
- Regulatory authorities, including the Malta Gaming Authority, where required by law
- Legal and compliance advisors where necessary to protect our rights or meet legal obligations
All third parties we work with are bound by strict data protection agreements and may only process your information for the specific purposes we authorise.
Data Retention
Our Dreamz Casino platform retains your personal data for as long as your account remains active and for a minimum period thereafter as required by law. In most cases, regulatory obligations require us to retain account records for at least five years following account closure. After this period, your data will be securely deleted or anonymised in accordance with our internal data retention policies.
Your Rights
Depending on your jurisdiction, you may have the following rights in relation to the personal data we hold about you:
- The right to access a copy of the personal data we hold about you
- The right to correct inaccurate or incomplete information
- The right to request deletion of your data, subject to our legal obligations
- The right to restrict or object to certain types of processing
- The right to data portability in a structured, machine-readable format
- The right to withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at hey@Dreamz Casino.com. We will respond to all valid requests within the timeframes required by applicable law.
Security of Your Data
We take the security of your personal data seriously. At Dreamz, we implement appropriate technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction, or disclosure. Our platform uses SSL encryption to secure all data transmitted between your device and our servers. Access to personal data within our organisation is strictly limited to those who need it to perform their duties.
While we do everything reasonable to protect your information, please be aware that no method of electronic transmission or storage is entirely secure. You are also responsible for keeping your Dreamz casino login credentials confidential and for notifying us immediately if you suspect any unauthorised use of your account.
International Transfers
As our Dreamz Casino services are provided to an international audience — with the platform localised into English, German, Norwegian, and French — your data may be transferred to and processed in countries outside your own. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection law.
Restricted Territories and Account Eligibility
Our Dreamz platform does not accept registrations from players located in Restricted Territories, which include, but are not limited to, the United States and its overseas territories, Bulgaria, Malta, Lithuania, Curaçao, and a broader list of sanctioned and excluded jurisdictions. If we determine that an account has been opened or used from a Restricted Territory, we reserve the right to suspend or close the account. Any funds deposited under such circumstances are considered forfeit. We also do not permit accounts to be registered or maintained by politically exposed persons (PEPs), heads of international organisations, or their close associates.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by email or by posting a prominent notice on our website. We encourage you to review this page periodically to stay informed about how we protect your data. Your continued use of our services following any update constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please do not hesitate to contact us. Our support team is available 24/7 via live chat on our website, or you can reach us by email at hey@Dreamz Casino.com. We are committed to addressing all privacy-related enquiries promptly and transparently.
Content updated: July 24, 2026